# Decide whether an inbound enquiry needs a proposal, clarification or support

Private worksheet. Keep unknowns open; do not copy confidential sources or contact details into public examples. Completing it establishes neither facts, rights, accessibility, agreement nor outcomes.

## Actual request reference/date and genuine purpose


## Problem, proposed output and support versus new service


## Actual authority, permitted source/access and essential unknowns


## Time/commercial constraints without sensitive profiling


## Continue/clarify/support/decline decision and reason


## Owner, permitted response and actual send/result state